DELIVERY, WARRANTY & RETURNS

The LCD20 is warranted against defective material and workmanship for a period of three (3) years from the date of dispatch.

Very occasionally, a product may suffer from a manufacturing defect, in which case the terms of Mantracourt’s warranty policy provides for a free of charge repair or replacement (at Mantracourt’s discretion). Mantracourt requests that all items that are returned are first authorised via the RMA procedure.

RMA Steps

Please make a note of your 8 or 10 digit serial number which is on the silver side label of the instrument to enable us to track the history of the instrument. Please contact us so we can issue an RMA (Returns Material Authorization) Number. We will then ask that you complete an RMA Form. Please include the paper work and clearly mark your shipment with the RMA Number, return with the unit to Mantracourt Electronics Ltd, The Drive, Farringdon, Exeter, EX5 2JB, Devon, UK